The level of care provided is exceptional

My mother came to live at The Glen 4 years ago on a trial basis. It only took her a couple of days to agree that this was where she wanted to live. Owned and managed by Matron Kathryn and her close family, Mum soon came to feel that she was part of The Glen family. Mum quickly made friends with other residents and enjoyed the social life provided. The level of care provided is exceptional with nothing being too much trouble. All staff members ensured that her particular needs were provided for, whether it be baking her favourite caraway seed cake or buying her crumbly Lancashire cheese, taking part in the regular Songs of Praise sessions, attending to her many plants and flowers and helping her weed her garden trough.

As a family, we also experienced the hospitality of The Glen, many of us travelling long distances to visit, we were often able to have meals with Mum and the grandchildren made welcome.

As Mum’s health started to fail we witnessed the care provided by the nursing and care team, on hand 24 hours a day. The family were grateful to be able to stay over and be with Mum as the end drew close and were touched as all the staff came to say their goodbyes. I was by Mum’s side as she peacefully died. As my sister said, given that Mum was not able to live with any of her children, The Glen was definitely the best place for her to be in her final years.