The Director and her team have transformed The Glen since taking it over – my grandmother was there previously. My father was very happy for the year or so he spent at The Glen and he was very much cared for as his condition worsened and he was increasingly immobile. She never hesitated to make suggestions that would possibly improve his comfort and care and would be straightforward in discussing ideas that would not work, she was invariably correct.
The team at The Glen were always respectful to my father but moreover, he was very fond of them and they were never less than warm and caring. I live outside the UK and the team would keep me updated and pass my messages to my father when I was unable to reach him. My father was very glad that he had decided to have been there. I am very grateful for their help and support.